Privacy Policy
Effective September 27, 2026
Guided Veteran Services is operated by Guided Path Solutions LLC. This policy describes how we handle information collected through guidedveteranservices.com and through inquiries about our independent medical record review services.
Information we collect
When you contact us or request a service, we may receive your name, contact information, messages, scheduling details, payment status, and the information you choose to provide. If you use the designated secure portal, we may receive medical records, service records, VA claim documents, and other sensitive information needed for the review you request. Our website and its service providers may also collect technical data such as IP address, browser type, device information, pages viewed, and cookie data.
How we use information
We use information to respond to inquiries, arrange and provide requested services, review records, process payments through our payment providers, maintain business records, protect our site and services, and comply with applicable law. We use Google Analytics traffic reports to understand how visitors use the site. We do not intentionally send medical records or other sensitive review materials to website analytics tools.
When information is shared
We share information with providers that help operate the website, secure document submission, scheduling, communications, and payment processing, as needed for their services. We may also disclose information when required by law, to protect rights and safety, or with your direction or authorization. Payment card information is handled by the payment provider; please review that provider's privacy terms at checkout. Links to other sites, including VA resources, have their own privacy practices.
Medical and claim records
We use submitted records to assess and complete the service you request. Access is limited to people who need the information for that purpose. Our website privacy policy is separate from any Notice of Privacy Practices or service agreement that may apply to professional services. We do not use uploaded medical or claim records for advertising or sell them.
Cookies and analytics
Cookies and similar technologies may support site operation and measurement. Google Analytics is enabled on this website and may collect information about page visits and interactions under its own terms. You can limit cookies through your browser settings; some site features may then work differently.
Storage and security
We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or storage method is completely secure. We keep information for the time reasonably needed to provide services, meet legal and professional recordkeeping obligations, resolve disputes, and maintain business records, then delete or deidentify it when appropriate.
Your choices and requests
You may contact us through the contact method listed on our website to ask about information you provided, request a correction, or ask for deletion. We will respond as applicable law and our recordkeeping obligations allow. You may opt out of optional marketing messages using their unsubscribe instructions or by contacting us.
Children
Our website and services are intended for adults. We do not knowingly collect personal information directly from children through the website.
Changes
We may update this policy as our practices change. The effective date above shows when this version took effect. Material changes will be posted on this page.
Contact
Guided Path Solutions LLC, doing business as Guided Veteran Services
guidedveteranservices.com
guidedveteranservices@gmail.com